Personal Data Protection
Your privacy is not merely a legal obligation for rilex77 — it is a moral responsibility we take seriously. This document clearly explains what data we collect, why we need it, and how we protect it from misuse.
✓ Updated: January 2026 ✓ PDPA 2010 Compliant ✓ 256-bit SSL
This is the foundation of how rilex77 manages and protects every member's personal data — not just words, but daily practices you can verify.
All data transmitted between your device and rilex77's servers is protected by 256-bit SSL encryption — the same technology used by major Malaysian banks such as Maybank and CIMB. This means your account information and payment details via DuitNow or Touch 'n Go eWallet cannot be intercepted by any third party during transmission.
256-bit SSL · End-to-End EncryptionRilex77 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means that the collection, processing, and storage of members' personal data is carried out only on legitimate grounds, in a secure manner, and for no longer than operationally necessary. You have legal rights over your data.
PDPA 2010 · Full ComplianceRilex77 has never sold, rented, or transferred member personal data to any third party for marketing or commercial purposes — and never will. Your data belongs to you. Rilex77 uses it solely to deliver the services you request, not to monetize your information.
No Data Sales · No Third-Party AdvertisingAs a rilex77 member, you have the right to access your personal data, request corrections to any inaccurate information, and under certain circumstances, request the deletion of your data. You may submit any data-related requests through rilex77's support channels, which operate 24/7 in Bahasa Melayu.
Right of Access · Right of Correction · Right of ErasureMembers' personal data is stored on enterprise-grade servers with redundant backups, industry-standard firewalls, and round-the-clock security monitoring systems. Internal access to member data is restricted to staff who require it for their operational duties only, with comprehensive audit logs maintained for every access.
Secure Servers · Restricted Access · Audit LogsShould any security incident affecting member data occur — however unlikely given rilex77's security infrastructure — we are committed to notifying affected members within 72 hours of the incident being identified, in line with international data protection best practices.
72-Hour Notice · Full TransparencyBy registering for or using the rilex77 platform, you confirm that you have read and understood this privacy policy. This policy forms part of the agreement between you and rilex77, and should be read together with Terms & Conditions us. If you have any questions, please contact us at support@rilex77.com.
Rilex77 is an online entertainment platform operating in Malaysia, committed to protecting the privacy of every member. This privacy policy explains in detail how rilex77 collects, uses, stores, and protects the personal data shared by members during registration and use of the platform.
This document is written in Bahasa Melayu specifically for Malaysian members and is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing personal data protection in this country. rilex77 takes this responsibility seriously not merely to fulfil a legal obligation, but because member trust is the foundation of everything we do.
Please note that this privacy policy applies to all your interactions with rilex77, including account registration, deposits via DuitNow or Touch 'n Go eWallet, gaming activities such as live baccarat and jackpot slots, Sports Betting and Virtual Sports, communications with our support team, and any feedback or complaints you submit.
Rilex77 only collects data that is genuinely necessary to provide the services you request. The following are the categories of data we may collect from you:
Rilex77 does not collect full credit/debit card numbers, banking PINs, e-wallet passwords, or any health-related information. If you are ever asked to provide such details through any channel claiming to be rilex77, please report it to us immediately — it may be a fraud attempt.
Rilex77 collects your personal data on the basis of legitimate necessity and for the following purposes only:
Rilex77 will not use your personal data for any purpose other than those stated above without first obtaining your additional consent.
In rilex77's day-to-day operations, your personal data is used in specific and limited ways. When you log in, our system verifies your identity using your registered phone number and encrypted password — no rilex77 staff member has access to your password in plain text.
When you make a deposit via DuitNow or Touch 'n Go eWallet, transaction details are stored in your financial records for accounting, dispute resolution, and compliance purposes. rilex77 does not store your e-wallet password or PIN — payment processing is handled directly by the respective e-wallet providers through a secure payment interface.
Your game history — whether baccarat live, jackpot slots, EPL or Malaysia Super League football betting, virtual sports, or other table games — is stored so you can review your own records, for the resolution of any disputes, and as part of rilex77's responsible gaming programme that monitors members' playing behaviour.
Technical data such as IP addresses and device information is used by rilex77's security systems to identify suspicious login attempts, detect VPN usage that may violate the terms of use, and protect your account from unauthorized access. These are security measures that directly serve your interests.
Rilex77 does not sell, rent, or transfer members' personal data to third parties for marketing purposes. However, there are limited circumstances in which rilex77 may need to share your data:
In all data-sharing situations described above, rilex77 ensures that recipients are bound by equivalent data protection obligations and that data is shared only to the extent necessary for the stated purposes.
Some of rilex77's technical service providers may operate outside Malaysia. In such cases, rilex77 ensures that appropriate data protection agreements are in place before any data is transferred, in accordance with Malaysia's PDPA requirements.
Rilex77 continuously invests in security infrastructure to ensure members' personal data is protected to the highest possible standard. The following are the key security measures we have in place:
While no security system can be guaranteed 100% foolproof, rilex77 takes all reasonable steps and adheres to industry best practices to minimize the risk of any data breach.
Rilex77 uses cookies and related tracking technologies to enhance your experience on the platform. The following are the types of cookies we use:
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Session Cookies | To maintain your login session and keep you active on the platform during use | Until logout | Mandatory |
| Preference Cookies | Saving your language settings, theme, and display preferences | 30 days | Mandatory |
| Security Cookies | Identifying trusted devices and helping detect suspicious access | 90 days | Mandatory |
| Analytics Cookies | Analysing usage patterns for platform improvements (anonymised data) | 1 year | Options |
| Performance Cookies | Measuring platform load times and performance for technical improvements | 6 months | Options |
You can manage your cookie settings through your web browser — most browsers allow you to view, delete, or block cookies from specific websites. Please note, however, that disabling essential cookies may affect the functionality of the rilex77 platform, including your ability to log in to your account.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by rilex77:
You have the right to request a copy of the personal data rilex77 holds about you. Requests will be processed within 21 business days.
You have the right to request corrections to any inaccurate or incomplete personal data we hold about you.
You have the right to object to the processing of your data for specific purposes, such as marketing communications — this will not affect your use of the platform.
Under certain circumstances, you may request the deletion of your personal data. Such requests are subject to data retention requirements for legal compliance.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service provider.
If you are dissatisfied with how rilex77 handles your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, contact the rilex77 support team via live chat or email at support@rilex77.com. Please state the right you wish to exercise and provide sufficient information for us to verify your identity. All requests will be taken seriously and processed within a reasonable timeframe in accordance with legal requirements.
Rilex77 does not retain your personal data longer than necessary for the purposes stated in this privacy policy or as required by Malaysian law. Our data retention principles are as follows:
Once the retention period expires, rilex77 will securely delete or anonymise the data using methods that ensure it cannot be recovered. Deletion is carried out periodically as part of rilex77's internal data management process.
Rilex77 is an entertainment platform restricted to individuals aged 21 years and above only. We do not knowingly collect or retain any personal data from individuals below this age.
If we discover that personal data of an underage individual has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. We also encourage parents and guardians to monitor their children's online activity and use appropriate parental controls to prevent access to gambling platforms.
If you suspect that a child or person under 21 is using the rilex77 platform, please contact us immediately at support@rilex77.com. We will investigate and take appropriate action without delay.
Rilex77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform developments. When we make significant changes to how we use or protect your data, we will:
Continued use of the rilex77 platform after the effective date of any amended policy will be considered acceptance of the updated terms. We encourage you to review this page periodically. A version history of this Privacy Policy is available upon request from the rilex77 support team.
If you have any questions, concerns, or requests regarding this privacy policy or how rilex77 handles your personal data, our team is ready to assist through multiple channels:
The fastest way to get a response — typically within 2 minutes. Available 24/7 in Bahasa Melayu.
For more detailed privacy enquiries or formal requests regarding your rights under the PDPA.
Formal requests relating to personal data will be processed within the timeframe set by the PDPA — typically 21 business days.
All privacy and personal data requests will be recorded and handled by the responsible team at rilex77. We are committed to treating every enquiry seriously and responding within a reasonable timeframe.
The most frequently asked questions from rilex77 members about privacy and data protection.
Rilex77 protects every member's privacy with 256-bit SSL encryption, complies with Malaysia's PDPA 2010, and never sells your data. Register for free today and join over 500,000 Malaysian members who play with confidence.
For individuals aged 21 and above only. Terms & Conditions apply. Please gamble responsibly.