Terms & Conditions Rilex77 – Platform Usage Rules for Malaysian Members

1. Definitions & Interpretation

Within this terms and conditions document, certain terms carry specific meanings that should be understood before you continue reading:

• "Rilex77" refers to the online entertainment platform operating at rilex77.com and all associated subdomains or applications.
• "Member" refers to any individual who has registered and holds an active account with rilex77.
• "Account" refers to a member's personal profile on rilex77, including credit balance, transaction history and betting records.
• "Balance" refers to the total credits available in a member's account, including cash deposits and eligible bonus funds.
• "Bonus" refers to additional credits granted to members by rilex77 through various promotional programmes, each subject to their respective rolling requirements.
• "Rollover" or "Rollover Requirement" refers to the cumulative wagering amount that must be met before winnings derived from a bonus can be withdrawn.
• "Withdrawal" refers to the process of transferring a cash balance from a rilex77 account to a member's e-wallet or bank account.
• "Platform" refers to the entire system, services, games, and features provided by rilex77.

2. Member Eligibility

To register and use the rilex77 platform, you must meet all of the following eligibility requirements at the time of registration and throughout your membership:

• Be at least 21 years old at the time of registration.
• Is an individual residing in or accessing the platform from Malaysia.
• Has full legal capacity to enter into a binding agreement.
• Not currently self-excluded or court-ordered to be excluded from gambling platforms.
• Not registering on behalf of another person or acting as a proxy for any other individual.
• Is not currently employed by, contracted to or partnered with rilex77.

Rilex77 reserves the right to request identity and age verification at any time. Failure to provide the required documents within the specified period may result in your account being suspended until verification is complete.

3. Account Registration

Each individual is only permitted to hold one (1) active account at rilex77 at all times. This rule is strictly enforced with no exceptions.

• All information provided during registration must be accurate, complete, and up to date.
• You are responsible for keeping your account information up to date whenever changes occur, particularly your phone number and payment details.
• Using a false name, another person's information or fabricated details is a serious breach of these terms.
• Rilex77 reserves the right to verify a member's identity through various methods, including phone number verification and identity document checks.
• Your account password is your sole responsibility. Do not share it with anyone, including rilex77 support staff — we will never ask for your password.

Rilex77 reserves the right to suspend or close any duplicate accounts found, and all balances in those accounts may be forfeited without compensation.

4. Deposits & Withdrawals

All financial transactions on rilex77 are conducted in Malaysian Ringgit (RM). The platform does not accept any foreign currency. Accepted deposit and withdrawal methods are as follows:

For withdrawals, the minimum amount is RM 30 per transaction. Withdrawals will be processed in under 3 minutes once the request has been verified, subject to standard security checks. For anti-fraud purposes, withdrawals may only be made to the same payment method used for your most recent deposit.

5. Bonus & Promotions

Rilex77 offers a variety of bonuses and promotions to its members. All bonuses are subject to their respective rollover requirements, which are clearly stated on the relevant promotions page. The following general principles apply to all rilex77 bonuses:

• Bonuses may only be credited to eligible members in accordance with the conditions specified for each promotion.
• Welcome Bonus: Available to new members only. Rollover requirements of 10x to 15x depending on the package selected. Rollover must be completed within 7 days from the date the bonus is credited.
• Weekly Cashback: Credited every Monday based on the previous week's net losses. Rollover requirement is just 1x — nearly equivalent to cash.
• Football Rebate: 5% of total bet amount with no rollover requirement. Credited within 24 hours after the match ends.
• Reload Bonus: 8x rolling requirement with a 7-day settlement period from the date the bonus is credited.
• Rilex77 reserves the right to void bonuses if a member is found to be using betting strategies designed to systematically exploit bonus conditions.
• Bonuses cannot be transferred between accounts and hold no cash value until rollover requirements are fulfilled.

Rilex77 reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. Changes will not affect bonuses that a member already has in progress for rolling completion.

6. Game Rules

All games offered on rilex77 — including slots, live baccarat, table games, football betting, and virtual sports — operate on a fair and transparent system:

• All casino games use an RNG (Random Number Generator) that has been independently audited and certified by a third-party body.
• The RTP (Return to Player) for every slots game is published and can be viewed in that game's information section.
• Game outcomes generated by the system are final and may not be disputed on the basis of personal feelings or assumptions alone.
• Football betting is subject to standard industry sports market rules. Matches postponed by more than 24 hours from the original scheduled time will be declared void and all bets refunded.
• Virtual sports at rilex77 use the same independently audited RNG. The outcome of every virtual match is entirely random and free from any form of manipulation.
• Live Baccarat features real human dealers streamed in real time. The minimum bet requirement for each table is displayed within the respective game interface.
• In the event of a technical disruption during gameplay, rilex77 will resolve the matter based on data recorded on our servers — not on screenshots or verbal claims made by members.

7. Member Conduct

Rilex77 expects all members to engage with our platform and staff in a respectful and honest manner. The following behaviour is strictly prohibited and may result in immediate account closure:

• Fraud, identity impersonation, or providing false information to rilex77.
• Use of automated software, bots, or any tools designed to exploit the platform.
• Transferring balances between different accounts in an attempt to conceal identity or circumvent restrictions.
• Any activity suspected of involving money laundering through deposit and withdrawal transactions on rilex77.
• Any attempt to manipulate or exploit technical vulnerabilities within the rilex77 system.
• Abusive, threatening, or harassing behaviour directed at rilex77 support staff.
• Sharing your rilex77 account with another individual, including family members.

Rilex77 maintains an active monitoring system to detect suspicious activity. Where such activity is suspected, rilex77 reserves the right to freeze the account and withhold any withdrawals pending the outcome of the investigation.

8. Account Closure & Suspension

A rilex77 account may be closed or suspended in the following ways:

• Voluntary Account Closure by Member: You may request to close your account at any time by contacting rilex77 support. Any eligible cash balance will be refunded once all applicable rollover requirements have been met.
• Voluntary Pause: You may request an account break for 24 hours, 7 days or 30 days through your account settings as part of rilex77's responsible gaming programme.
• Suspension by rilex77: rilex77 reserves the right to suspend any account suspected of breaching these terms, pending investigation.
• Permanent Closure by rilex77: Accounts proven to have violated these terms may be permanently closed, and any balances associated with the violation may be forfeited.

In all cases where an account is closed by rilex77 due to a terms violation, rilex77's decision is final once the internal appeals process has been completed.

9. Limitation of Liability

Rilex77 maintains a high technical standard for its platform and strives to ensure continuous availability. However, rilex77's liability is limited as follows:

• Rilex77 is not liable for any losses arising from internet service disruptions on the part of the member's internet service provider (ISP).
• Rilex77 is not liable for losses resulting from device failure or internet connectivity issues on the member's end during gameplay.
• Rilex77 is not liable for losses resulting from unauthorised access to a member's account caused by the member's own negligence in safeguarding their password.
• In all circumstances, rilex77's maximum liability to any member is limited to the total amount of cash deposits (excluding bonuses) made by that member in the 30 days preceding the relevant incident.
• Rilex77 makes no guarantee that betting activity will result in profit. Play for entertainment, not as a source of income.

10. Responsible Gaming

Rilex77 is committed to responsible gaming and provides a range of tools to help members maintain control over their betting activity. This is not merely a statement — it is part of how rilex77 operates every day.

• Personal Deposit Limit: Set daily, weekly, or monthly deposit limits that you are comfortable with from your account settings. Limits take effect immediately once applied.
• Daily Loss Limit: Set the maximum amount you're willing to lose in a single day — the system will automatically block further betting once that limit is reached.
• Play Time Tracker: Track how long you have been playing and receive reminders if you exceed the session duration you set for yourself.
• Voluntary Account Break: Request an account break for 24 hours, 7 days or 30 days whenever you need one.
• If you or someone you know is struggling with a gambling problem, please reach out to the rilex77 support team for assistance and information on professional help resources available in Malaysia.

Rilex77 also reserves the right to proactively set limits or suspend accounts that display concerning patterns of play, including without prior notice where the situation is deemed urgent in order to protect the member concerned.

11. Personal Data Protection

Rilex77 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). The collection, processing and storage of members' personal data is carried out in accordance with the following principles:

• Personal data is collected solely for purposes related to the operation of the rilex77 platform and the services provided to its members.
• All data is stored with 256-bit SSL encryption and protected against unauthorised access.
• Personal data will not be shared, sold or transferred to any third party for marketing purposes without the member's explicit consent.
• Rilex77 may share necessary data with Malaysian authorities where required by law or court order.
• Members have the right to request access to their personal data, seek correction of inaccurate data, and in certain circumstances, request the deletion of their data.

For complete information on how rilex77 manages your personal data, please refer to our Privacy Policy which form part of this agreement.

12. Amendments to Terms & Conditions

Rilex77 reserves the right to amend, update, or replace any part of these terms and conditions at any time. Amendments take effect in accordance with the following notice policy:

• Material Amendments: Any changes that materially affect members' rights or obligations will be communicated at least 14 days before taking effect, via registered email or in-account notification.
• Minor Amendments: Language corrections, clarifications, or editorial improvements may be made without prior notice and take effect immediately.
• Continued use of the rilex77 platform after the effective date of any amendment constitutes acceptance of the revised terms.
• If you do not agree with any amendment, you have the right to close your account by contacting rilex77 support before the amendment's effective date.

The latest version of these terms and conditions is always available on this page. The most recent update date is stated at the top of this document. You are advised to check this page from time to time.